Shipping policy

SHIPPING POLICY

Last Updated: 10/06/2025
SHIPPING

• All orders begin shipping within 2 business days (excluding weekends & holidays), unless otherwise noted on the product page.
• When your order ships, you’ll receive tracking info via email or SMS.
• We use USPS, UPS, and FedEx depending on item size, weight, and destination.

RATES & DELIVERY

• Shipping fees are calculated at checkout based on weight, destination, and chosen carrier.
• Delivery time once shipped (approximate, varies by carrier & destination):

Carrier	Service Types	Est. Transit Time*
USPS	First Class, Priority, etc.	2–7 business days
UPS	Ground, 2-Day Air, Next Day	1–5 business days
FedEx	Ground, Express, Overnight	1–5 business days

* These are estimates. Delays may occur due to weather or carrier issues.

ADDRESS & DELIVERY ISSUES

• No address changes can be made after checkout.
• Double-check your shipping address before placing your order — we are not responsible for packages lost or returned due to incorrect addresses.
• If a package shows “delivered” but you didn’t receive it, you must contact the carrier directly with your tracking number.

RETURNS & REFUNDS

• All sales are final — no returns except in the case of defective or incorrect items.
• If your item is defective or wrong, contact us within 7 days of receipt for refund or replacement.
• Returned items must be unworn, unwashed, and in original packaging.
• Shipping costs are not refundable.

CONTACT

• Email: hello@wavvysupply.com
• Customer service hours: Mon–Fri, 10 am – 4 pm PST (or adjust to your schedule)
• If you didn’t receive your order confirmation or tracking info, email us for help.