STORE POLICIES
Issues with your order? | Email orders@wavvysupply.com for assistance. Customer service hours: Mon-Fri 10am-4pm PST. Please allow up to 24 hours for a reply.
Shipping | Worldwide shipping available via USPS. Please allow 7-14 business days (not including weekends or holidays) to start shipping orders unless specified in the product listing. Shipping & handling rates are based upon weight and destination. Tracking confirmation is sent by text or email once your order has shipped. If you do not receive a confirmation please email orders@wavvysupply.com for further assistance.
For your protection, shipping addresses cannot be edited or changed once your order is placed.
We are not responsible for orders that may get lost or stolen during transit or upon delivery. Please contact your mail carrier immediately to locate your package or file a missing claim with them.
Shipping Address | Double-check and ensure that the shipping address provided during the checkout process is accurate and up-to-date. Any orders that are deemed undeliverable and subsequently returned to our warehouse due to address errors will be the responsibility of the buyer. This includes covering the costs associated with the re-shipping of an order. To avoid any inconvenience or additional expenses, please review the shipping address carefully before finalizing your order.
Return Policy | All sales are final. Shipping costs are non-refundable. We accept returns for refund or exchange only on defective or incorrect items. Please contact us at orders@wavvysupply.com within 7 days of receiving your defective or incorrect item(s) to be eligible for a refund or exchange. Any requests after the 7 day limit will not be approved. Product must be unworn, unwashed and sent back in its original packaging.